駕駛(shi)新能(neng)(neng)源(yuan)車（純電動）在高速(su)公路(lu)(lu)服務(wu)(wu)區充(chong)電時(shi)遇到(dao)一些痛(tong)點，希望(wang)能(neng)(neng)推進(jin)解決。一、充(chong)電樁(zhuang)(zhuang)少，大多數服務(wu)(wu)區只(zhi)有2—3個(ge)(ge)(ge)樁(zhuang)(zhuang)，合(he)計4—6個(ge)(ge)(ge)槍頭(tou)。二、充(chong)電樁(zhuang)(zhuang)舊，且功(gong)率(lv)(lv)普遍較低，120KW的(de)(de)一個(ge)(ge)(ge)充(chong)電樁(zhuang)(zhuang)對應兩(liang)個(ge)(ge)(ge)槍頭(tou)，一個(ge)(ge)(ge)槍頭(tou)只(zhi)能(neng)(neng)分60KW功(gong)率(lv)(lv)，而電動車的(de)(de)需求是(shi)240KW，大多數情況下都達(da)不(bu)到(dao)需求功(gong)率(lv)(lv)的(de)(de)1/3。三、充(chong)電樁(zhuang)(zhuang)維(wei)護效果差，故障樁(zhuang)(zhuang)占(zhan)比較大。四、收(shou)費(fei)(fei)較高，高速(su)公路(lu)(lu)服務(wu)(wu)區充(chong)電費(fei)(fei)用普遍高于一般市(shi)區。五(wu)(wu)、部分地區通(tong)行時(shi)“油電不(bu)同權”，如開(kai)新能(neng)(neng)源(yuan)車過瓊州海(hai)峽時(shi)，有關單位以新能(neng)(neng)源(yuan)車不(bu)安全(quan)為(wei)由，限(xian)(xian)量裝載新能(neng)(neng)源(yuan)車，并(bing)公開(kai)直接(jie)建(jian)(jian)議(yi)(yi)市(shi)民(min)“不(bu)要(yao)開(kai)新能(neng)(neng)源(yuan)車過海(hai)”，這些相關政策阻礙(ai)了新能(neng)(neng)源(yuan)車的(de)(de)推廣(guang)和行業(ye)發展。針(zhen)對以上問題(ti)，個(ge)(ge)(ge)人建(jian)(jian)議(yi)(yi)：一是(shi)增加高速(su)公路(lu)(lu)服務(wu)(wu)區的(de)(de)充(chong)電樁(zhuang)(zhuang)，不(bu)能(neng)(neng)低于6個(ge)(ge)(ge)樁(zhuang)(zhuang)，每個(ge)(ge)(ge)槍頭(tou)建(jian)(jian)議(yi)(yi)不(bu)能(neng)(neng)低于120KW。二是(shi)建(jian)(jian)議(yi)(yi)針(zhen)對舊充(chong)電樁(zhuang)(zhuang)開(kai)展大排查(cha)，逐(zhu)步有序(xu)更換或新設高功(gong)率(lv)(lv)充(chong)電樁(zhuang)(zhuang)。三是(shi)維(wei)護方面(mian)，建(jian)(jian)議(yi)(yi)設定充(chong)電樁(zhuang)(zhuang)故障率(lv)(lv)考核指標，充(chong)電高峰(feng)時(shi)段(duan)有專人指揮。四是(shi)收(shou)費(fei)(fei)方面(mian)，建(jian)(jian)議(yi)(yi)參考市(shi)區充(chong)電樁(zhuang)(zhuang)同功(gong)率(lv)(lv)同時(shi)段(duan)的(de)(de)收(shou)費(fei)(fei)標準收(shou)費(fei)(fei)，超充(chong)的(de)(de)可以適(shi)當上調單價。五(wu)(wu)是(shi)建(jian)(jian)議(yi)(yi)進(jin)一步取消新能(neng)(neng)源(yuan)車的(de)(de)通(tong)行限(xian)(xian)制。

感謝您(nin)提(ti)出的(de)(de)意見(jian)建(jian)議。國(guo)(guo)家能(neng)源(yuan)局高(gao)度關注新(xin)能(neng)源(yuan)汽車在高(gao)速(su)(su)公(gong)(gong)(gong)(gong)路上的(de)(de)充(chong)(chong)(chong)電(dian)(dian)(dian)問題，會同交通(tong)運(yun)輸(shu)部持(chi)(chi)續推動(dong)公(gong)(gong)(gong)(gong)路沿線充(chong)(chong)(chong)電(dian)(dian)(dian)設(she)(she)(she)施(shi)建(jian)設(she)(she)(she)提(ti)升。2022年，交通(tong)運(yun)輸(shu)部、國(guo)(guo)家能(neng)源(yuan)局、國(guo)(guo)家電(dian)(dian)(dian)網(wang)有限(xian)公(gong)(gong)(gong)(gong)司、中國(guo)(guo)南方電(dian)(dian)(dian)網(wang)有限(xian)責任公(gong)(gong)(gong)(gong)司聯合(he)印發(fa)《加(jia)快推進(jin)公(gong)(gong)(gong)(gong)路沿線充(chong)(chong)(chong)電(dian)(dian)(dian)基礎設(she)(she)(she)施(shi)建(jian)設(she)(she)(she)行(xing)動(dong)方案(an)》（交公(gong)(gong)(gong)(gong)路發(fa)〔2022〕80號(hao)），提(ti)出加(jia)快設(she)(she)(she)施(shi)布局、提(ti)高(gao)服(fu)務(wu)保障(zhang)能(neng)力(li)(li)等(deng)重點任務(wu)。截至2023年底，全(quan)國(guo)(guo)建(jian)設(she)(she)(she)充(chong)(chong)(chong)電(dian)(dian)(dian)停車位的(de)(de)服(fu)務(wu)區達6328個、占服(fu)務(wu)區總數(shu)的(de)(de)95%，北(bei)京、上海等(deng)15個省份實現高(gao)速(su)(su)公(gong)(gong)(gong)(gong)路服(fu)務(wu)區全(quan)部具備充(chong)(chong)(chong)電(dian)(dian)(dian)能(neng)力(li)(li)。由于(yu)平(ping)時高(gao)速(su)(su)公(gong)(gong)(gong)(gong)路服(fu)務(wu)區充(chong)(chong)(chong)電(dian)(dian)(dian)樁利用效率不高(gao)，節假(jia)日(ri)期間(jian)充(chong)(chong)(chong)電(dian)(dian)(dian)需求明顯高(gao)于(yu)平(ping)時，使(shi)得服(fu)務(wu)區配建(jian)充(chong)(chong)(chong)電(dian)(dian)(dian)樁無法按(an)照最大需量配置，容易(yi)出現節假(jia)日(ri)排隊充(chong)(chong)(chong)電(dian)(dian)(dian)的(de)(de)現象。對(dui)于(yu)您(nin)提(ti)到(dao)的(de)(de)增加(jia)配置數(shu)量、提(ti)高(gao)充(chong)(chong)(chong)電(dian)(dian)(dian)功(gong)率、優化收(shou)費(fei)標準等(deng)意見(jian)建(jian)議，我們將在后續工作(zuo)中認真研(yan)究。下一步，我們將會同交通(tong)運(yun)輸(shu)等(deng)部門(men)加(jia)強公(gong)(gong)(gong)(gong)路沿線充(chong)(chong)(chong)電(dian)(dian)(dian)設(she)(she)(she)施(shi)建(jian)設(she)(she)(she)，提(ti)升設(she)(she)(she)備可靠性和利用水平(ping)，改善新(xin)能(neng)源(yuan)車主(zhu)充(chong)(chong)(chong)電(dian)(dian)(dian)體(ti)驗(yan)，助力(li)(li)綠色出行(xing)。感謝您(nin)的(de)(de)關心和支持(chi)(chi)！（國(guo)(guo)家能(neng)源(yuan)局 電(dian)(dian)(dian)力(li)(li)司）