隨著冬季低溫季節到來，續航縮短、充電慢等影響新能源電動汽車駕乘的問題凸顯。12月1日，中消協發布消費提示，提示新能源電動汽車車主：戶外充電留意不要讓雨水或雪水流入充電口；冬季低溫時充電或停放盡量選擇溫度適宜環境，以減少續航損失、提高充電效率。

中消協提(ti)醒消費者，為(wei)確保(bao)購車后(hou)(hou)能夠及時便(bian)捷充電(dian)(dian)，建議(yi)事先咨詢所居(ju)住小(xiao)區是(shi)否支(zhi)持安裝私(si)人充電(dian)(dian)樁，或自(zi)行(xing)查閱(yue)居(ju)住地、辦公地周邊公共充電(dian)(dian)樁配套建設情況(kuang)，滿足日常(chang)通勤、生活出(chu)行(xing)需(xu)要。對于經常(chang)發(fa)生消費糾紛(fen)、售后(hou)(hou)服務不到位、車輛零配件易損壞、頻繁出(chu)現故(gu)障(zhang)甚至造成嚴重事故(gu)的新能源電(dian)(dian)動汽車品牌，要謹(jin)慎選(xuan)擇。

遇雨雪天氣(qi)，充(chong)(chong)電(dian)(dian)(dian)前要(yao)確(que)保(bao)(bao)充(chong)(chong)電(dian)(dian)(dian)槍頭與車(che)(che)輛充(chong)(chong)電(dian)(dian)(dian)口的干凈、干燥(zao)，室內(nei)充(chong)(chong)電(dian)(dian)(dian)時要(yao)注意保(bao)(bao)持(chi)環(huan)境(jing)的通風，戶外充(chong)(chong)電(dian)(dian)(dian)時留意不要(yao)讓雨水或(huo)雪水流(liu)入充(chong)(chong)電(dian)(dian)(dian)口，以(yi)免引起充(chong)(chong)電(dian)(dian)(dian)接口內(nei)部短路，影(ying)響電(dian)(dian)(dian)池使用壽命(ming)。冬(dong)季氣(qi)溫(wen)降低，車(che)(che)輛輪胎(tai)會變硬、變脆，建議(yi)定(ding)期檢(jian)查胎(tai)壓，避免因胎(tai)壓過高或(huo)過低影(ying)響駕(jia)乘體(ti)(ti)驗(yan)，排除安全(quan)隱患。結合續航(hang)模式和(he)出(chu)行(xing)距離，合理調(diao)配車(che)(che)輛駕(jia)車(che)(che)模式和(he)空(kong)調(diao)通風換氣(qi)模式，謹防電(dian)(dian)(dian)量(liang)消耗(hao)過快出(chu)現車(che)(che)輛“趴(pa)窩”現象，影(ying)響出(chu)行(xing)體(ti)(ti)驗(yan)。

在出(chu)行(xing)前(qian)，啟動(dong)新(xin)能(neng)源(yuan)電(dian)(dian)(dian)(dian)(dian)動(dong)汽車(che)后要讓電(dian)(dian)(dian)(dian)(dian)路(lu)和(he)電(dian)(dian)(dian)(dian)(dian)池(chi)(chi)組預熱1至2分(fen)鐘，使電(dian)(dian)(dian)(dian)(dian)池(chi)(chi)組達到(dao)更適(shi)宜(yi)的(de)工作條件，有(you)利于(yu)延長電(dian)(dian)(dian)(dian)(dian)池(chi)(chi)壽命和(he)續(xu)航(hang)功能(neng)。由于(yu)冬季(ji)低溫條件下電(dian)(dian)(dian)(dian)(dian)池(chi)(chi)充放電(dian)(dian)(dian)(dian)(dian)效(xiao)率降(jiang)低，新(xin)能(neng)源(yuan)電(dian)(dian)(dian)(dian)(dian)動(dong)汽車(che)的(de)充電(dian)(dian)(dian)(dian)(dian)或(huo)者停放要盡(jin)量(liang)選擇溫度相對(dui)適(shi)宜(yi)的(de)環(huan)境(jing)，例如室內停車(che)場或(huo)陽光(guang)充足的(de)室外停車(che)場，以(yi)提(ti)升電(dian)(dian)(dian)(dian)(dian)池(chi)(chi)活性、減少續(xu)航(hang)損失、提(ti)高(gao)充電(dian)(dian)(dian)(dian)(dian)效(xiao)率。要養成(cheng)“淺充淺放”的(de)充電(dian)(dian)(dian)(dian)(dian)習慣，盡(jin)量(liang)不把電(dian)(dian)(dian)(dian)(dian)池(chi)(chi)電(dian)(dian)(dian)(dian)(dian)量(liang)耗(hao)盡(jin)再(zai)充電(dian)(dian)(dian)(dian)(dian)，做到(dao)隨用隨充、及時充電(dian)(dian)(dian)(dian)(dian)。除非遇(yu)到(dao)特殊或(huo)緊(jin)急(ji)情況(kuang)，盡(jin)量(liang)避(bi)免急(ji)加速、急(ji)轉(zhuan)彎、急(ji)剎(cha)車(che)等操作，既保障出(chu)行(xing)安全，也節省(sheng)車(che)輛功耗(hao)。此外，新(xin)能(neng)源(yuan)電(dian)(dian)(dian)(dian)(dian)動(dong)汽車(che)長期(qi)閑置時，要適(shi)當補電(dian)(dian)(dian)(dian)(dian)后再(zai)妥善停放，定期(qi)通電(dian)(dian)(dian)(dian)(dian)運轉(zhuan)，避(bi)免電(dian)(dian)(dian)(dian)(dian)池(chi)(chi)靜置過久處于(yu)虧電(dian)(dian)(dian)(dian)(dian)狀態，不利于(yu)電(dian)(dian)(dian)(dian)(dian)池(chi)(chi)健康。

如果自行選購新能源電動汽車便攜式充電槍，要注意查看產品是否經過第三方專業機構的檢測認證，確認產品整機執行的是否是現行標準，看標識和說明是否包括制造商信息、設備信息、額定輸出電壓電流、輸入電源性質（交流AC或直流DC）、使用環境等內容，同時關注安全保護功能和質保服務，選擇質量過硬的充電槍產品。使用充電槍設備時，提前觀察檢查充電樁設備是否有故障提示，充電電纜是否存在絕緣皮破損、控制盒殼體是否有破損、金屬導體外露等情況，如有應馬上停止使用。（北京日(ri)報）